• FREE UK TRACKED DELIVERY
  • REDUCED-RATE INTERNATIONAL SHIPPING
  • SUBSCRIBE FOR 10% OFF NEXT ORDER

WE DO THINGS A LITTLE DIFFERENTLY...

HOW WE MAKE + SEND YOUR ORDER

STANDARD RATES

UK- Ā£5.99*Ā | EU - Ā£15.50** | Rest of Europe (Non-EU) - Ā£16.50** | North America - Ā£16.50** | Australia/Japan - Ā£23.00** | Rest Of The World - Ā£23.00**

DISCOUNTED RATES

* UK - Free
** EU - 9.50 | Rest of Europe (Non-EU) - Ā£10.50 | North America - Ā£10.50 | Australia/Japan - Ā£17.00 | Rest Of The World - Ā£17.00


Always check your delivery address is correct when placing your order as we are not responsible for non-delivery due to errors in the address you provide.Ā 


If you have any questions that aren't answered here, free free to jump on live chat or email us at hello@b3ki.com. We're always happy to help.


Our Process

We make every effort to get your order to you as quickly as possible, whilst honouring sustainable practices and the time required to make products we can be proud of, that you can love and enjoy for years to come.


Once your order is successfully placed you will receive an order confirmation email. If you don't receive an email please check your junk folder or contact us at support@b3ki.comĀ for confirmation.

Once your order has been handmade and is ready to be shipped, you will receive an email including a tracking number that you can use to check its status. Please allow 48 hours for the tracking information to become available.


If you havenā€™t received your order within 7 days of your shipping confirmation email, please contact us at support@b3ki.com, quoting your name and order number,Ā and we'll make sure everything is still on track.


Our Focus

Quality Production
Exceptional Service
Speedy Delivery

Making your order

Our apparel is lovingly made in the UK by expert human hands, not robots, using eco inks and sustainable practises.

Each item is unique to you, and produced according to your specifications. We think that's pretty darn special, and we hope you do, too ā™”


Your unique, handmade-to-order purchase will usually be ready to ship 2-7 business days after placing your order.
(excluding weekends and holidays). However, depending on the items and quantities ordered,Ā it's possible some orders may be processed within 1-2 days.


Estimated production times are provided on our product pages.

Because all of our products are made by hand to order, and every order is unique, estimated times may vary depending on the other items in your order.Ā 

You will receive an email with tracking information when your order is ready to ship so you can check the status of your order.

WeĀ do not count weekends or public holidays as production days.


Our expert UK production team springs into action the moment you click BUY.

Shipping

Orders are usually deliveredĀ 1-4 business daysĀ after production is complete:

UK:Ā Orders usually with customersĀ within 2-5 days or ordering.
INTERNATIONAL:Ā Orders are usually with customers within 3-6 days of ordering.


To ensure your parcel reaches you as quickly as possible, we ship all productsĀ viaĀ tracked delivery servicesĀ within the UK, and to a select number of international destinations. Exact shipping times dependĀ on your location.Ā 

Once your order has been shipped you can track it's status using the tracking number provided. Please allow 48hrs for tracking information to become available.

Note: International orders may be subject to Customs clearance, which may affect the delivery date to your final destination. Please read 'Shipping' Good To Know for more details.


You don't have to ship to your billing address. Great news if your sending a gift or need your parcel delivered to work!

Most International destination duties & customs are paid byĀ B3KI, with the exception ofĀ Switzerland, Greece, Iceland, Norway and Poland, where customers areĀ responsibleĀ forĀ duties and customs charges at the time of delivery. These fees are determined by customs officials and are not included in the shipping cost. Unfortunately, this is out of our control. So, if ordering from one of these locations please check duties and customs fees before placing your order.

Delivery outside the EUĀ may attract a local tax duty, to be paid by the customer on arrival, which is administered by the local territory and is out ofĀ our hands.

IMPORTANT: International orders may be subject to Customs clearance on arrival in your country. We are unable to provide Customs and Duties processing times on international orders. To avoid unnecessary delays in receiving your parcel, keep an eye on your inbox for instructions from your local Customs office/carrier service provider regarding clearing protocols in your country. It is often a simple process, requiring the recipient to complete and return a digital declaration form. However, this may vary from country to country.

There may be extra charges for delivery to remote areas.

We do not have control over carrier service disruptions or delays once shipped.

Shipping to P.O. Boxes is not currently supported.Ā 


Track your delivery status + say hello to a bright, bold, beautiful you.