Our apparel is lovingly made in the UK by expert human hands, not robots, using eco inks and sustainable practices. Each item is unique to you, and produced according to your specifications. We think that's pretty special, and we hope you do, too ♡

We are a Slow Fashion brand but we work pretty fast. In most cases, you can expect your order to be handmade within 1-3 business days of placing your order. We will send you an email with your order tracking number, once it's ready to ship.

Note: We ship your order once all items have been made and passed our stringent quality control. Therefore, the overall processing time of your order may vary from the estimated production times detailed on our product pages.

TRACKED SERVICE DELIVERY - STANDARD RATES

UK- £5.99* | EU - £15.50** | Rest of Europe (Non-EU) - £16.50** | North America - £16.50** | Australia/Japan - £23.00** | Rest Of The World - £23.00**

TRACKED SERVICE DELIVERY - DISCOUNTED RATES

* UK - Free
** EU - 9.50 | Rest of Europe (Non-EU) - £10.50 | North America - £10.50 | Australia/Japan - £17.00 | Rest Of The World - £17.00 

Orders are usually delivered 1-4 business days after production is complete:

UK: Orders usually with customers within 2-5 days of ordering.
INTERNATIONAL: Orders are usually with customers within 3-6 days of ordering.

International Customs Duties
Most international destination duties & customs are paid by B3KI, with the exception of Switzerland, Greece, Iceland, Norway and Poland, where customers are responsible for duties and customs charges at the time of delivery. These fees are determined by customs officials and are not included in the shipping cost. This is out of our control.

Full details on our Production + Shipping practices. 

DOING IT DIFFERENTLY

The environmental impact of Returns is real! B3KI advocates conscious consumerism, and to promote positive change we do things a little differently. Your purchasing specifications make each item unique to you. Because only you like things the way you do, there are no returns on non-faulty items. 

SIZING

We know it can be tricky to choose the right size. Indeed a large % of Fashion Industry Returns are sizing-related, and their negative environmental load is something we can't ignore. To ensure we don't add to the burden, we help you find the perfect fit, first time with our Body Measurement Size Guide, included on every product page. 

How to use our size guides to find your fit:

1. Measure yourself using a flexible measuring tape. Tip: Don't hold the tape too tight as measurements may not be accurate, resulting in purchasing the wrong size.
2. Locate your fullest body measurement on the Body Measurement Size Guide. Select the next size up for a normal to slightly relaxed fit, or two sizes up for a looser, more relaxed look.

Note:
for Bandeau Tops, to ensure a secure fit, we recommed selecting the next size up, closest to your chest measurement.
For Leggings, Pencil Skirts, and Bodycon Dresses, going up one size will give the desired figure-hugging fit, and going up 2 sizes will give a slightly looser fit.

IMPORTANT: 
Unless specified otherwise, our sizing guides feature body measurements NOT garment measurements. We don't recommend that you select the size that exactly matches your body dimensions as the fit will be like a second skin, with no room to move.

If in doubt, jump on live chat or email us at hello@b3ki.com. We're always happy to help.

BEST-LAID PLANS

We're sure it'll be love at first sight. But, in the unlikely event that you're not 100% thrilled with your purchase, please let us know within a maximum of 14 days of delivery at support@b3ki.com and we'll do our very best to put that gorgeous smile back on your face. 

WE'RE HERE FOR YOU

Got a question? Reach out via live chat or email us at hello@b3ki.com before you click BUY. We'll happily provide you with all the information you need to make an informed choice.

For full details check out our Returns + Refund Policy.

We want self expression to be as fun and effortless as getting dressed. Our totally unique print designs, inspired by adventures into the unknown, help you create unforgettable first impressions, every time. And, we promise you won't find them anywhere else! Want to know more about our brand? Click here.

Got a question? Jump on live chat. If we're in 'screens off' mode, email us at hello@b3ki.com and we'll happily get you the information you need, as soon as we can.

We're all about the Capsule!

Designed to be timeless and made to last, we create beautifully bold collections in colours you love, to help you create the perfect year-round capsule wardrobe. Our contemporary clean lines breathe new life into your existing wardrobe, and make it easy to create new looks with items you already have. You'll be amazed how transformative adding one of our gorgeous designs can be.

Find out more here. Then give it a try!